songforten:

the year is 1347. my husband just died from “the plague” and i’m moving in with my female “companion” in a secluded mansion in the european country. we have no kids and two dogs and we seem unusually close. i call her my wife but historians call her my best friend. little does everyone know, she’s both.

oofpoetry:

“I miss you like a dart hits the iris of a bullseye, or a train ticket screams 4:30 at 4:47, I wanted to tell you that it’s my birthday on Thursday and I would have wanted you to give me the gift of your guts on the floor, one last time, to see if you still had it in you. I hope our ghosts aren’t eating you alive. If I’m to speak for myself, I’ll tell you that the universe is twice as big as we think it is and you’re the only one that made that idea less devastating.”

— Lucas Regazzi, from “Small”

allyitis:
“ kittenofdoomage:
“ thinkwritexpress-official:
“ fuckingconversations:
“ dovewithscales:
“ thatmadhatter:
“ Okay, but THIS.
My therapist only recently understood that when I said, “I don’t know how to make this phone call or make this...
allyitis:
“ kittenofdoomage:
“ thinkwritexpress-official:
“ fuckingconversations:
“ dovewithscales:
“ thatmadhatter:
“ Okay, but THIS.
My therapist only recently understood that when I said, “I don’t know how to make this phone call or make this...

allyitis:

kittenofdoomage:

thinkwritexpress-official:

fuckingconversations:

dovewithscales:

thatmadhatter:

Okay, but THIS.

My therapist only recently understood that when I said, “I don’t know how to make this phone call or make this appointment.” I very literally meant I didn’t know what to do. I can dial the phone, but what do I say EXACTLY? What questions are going to be asked? What do I need to have on hand? What if they ask me something I don’t know the answer to?

I’m one of those people that needs very specific and detailed instructions if I’m doing something for the first time.

Be patient with people. We all have our struggles. Sometimes it can make all the difference in the world knowing someone can spare a few minutes to care about you and walk you through something that’s hard for you.

HOW TO MAKE AN IMPORTANT ADULT CALL 

FOR THE FIRST TIME

From an adult who has been doing this for about a decade now: 

Remember that about 10% of any office’s weekly call volume is from people just like you who have never done this in their life. 

The mass majority of people who run dentist offices, insurance claim call centers, whatever - remember what it’s like to be completely new, and are generally happy to explain the steps and re-phrase themselves if you let them know what you’re having trouble with, and are kind and patient with them. 

You’re not inconveniencing them. You’re not burdening them. Call center folks are 1000x happier to speak with someone who is earnestly trying and needs some basic help on super simple things, instead of a pissy long-time customer who demands free shit. 

You are a bright spot in their day. A chance to actually help

So! Here’s the steps: 

Keep reading

I can’t tell you how much I needed this.

I had to ring my car insurance yesterday, which I’ve never had to do before. It was terrifying. BUT when I explained to the call center person, including calling myself a useless adult who can’t adult, and they were very kind. It’s always worth saying “I’ve never done this before” because they’re usually a kind human (apart from P.B in my office, who I won’t name, but you get her on the phone and good lord, you’ll want to throw yourself out a window. I think she wants you to throw yourself out the window too) who will assist you however they can.

Here’s the Subway Reddit thread they were referencing.

titenoute:
“ humansofnewyork:
““My husband got involved with a younger woman at work. I was relaxed about it at first. He’s thirteen years younger than me, so I thought: ‘Shit happens.’ But then she got pregnant. Luckily through the divorce process I...
titenoute:
“ humansofnewyork:
““My husband got involved with a younger woman at work. I was relaxed about it at first. He’s thirteen years younger than me, so I thought: ‘Shit happens.’ But then she got pregnant. Luckily through the divorce process I...

titenoute:

humansofnewyork:

“My husband got involved with a younger woman at work.  I was relaxed about it at first.  He’s thirteen years younger than me, so I thought: ‘Shit happens.’  But then she got pregnant.  Luckily through the divorce process I had the opportunity to take over this shithole place with no heating, which I’ve turned into an art studio. And now I’m living my best life.  Everything is for sale except the pink chandelier and the dog.  Anyone is free to stop by at anytime.  You can eat or drink whatever you want.  All the young people in the neighborhood love me.  I’m the oldest person in our friend group.  Everyone else is in their twenties or thirties.  They call me Queen Mama.  I call them my adopted kids.  I always help them with their school projects and resumes and interviews.  I only ask one thing in return.  Each of them has to teach me one new thing every week: a piece of music, a trend, an idea.  Just so I can stay up to date.  Before you take the photograph, let me go inside and put on some make-up.  We were out until 2 AM last night.”
(Amsterdam, The Netherlands)

image

sheabutterbitch:

When something tragic happens, tumblr is the only social platform you can escape to. The whole world could be in shambles and y’all are shitposting and reblogging pictures of tiramisu as usual.

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